Hotel Transportation Services for Southern California Hotels
Give your guests a private, on-time ride between the airport and your front door, without running a shuttle fleet. We bring the vehicles, the drivers and the flight tracking at pre-arranged rates, and your team gets one dedicated contact at Xpress Shuttles.
The Ride to and From Your Hotel Is Part of the Stay
Guests remember how a trip starts and how it ends. When the airport ride is late, cramped or confusing, it's your front desk that hears about it. When it's private, on time and easy, it quietly adds to the stay you worked hard to deliver.
Xpress Shuttles has driven Southern California travelers since 2006, and we're still family owned. We work with hotels on pre-arranged airport transportation for their guests: your team books the ride, and we take care of the vehicle, the driver and the timing.
No Shuttle Fleet to Run
There are no vans to buy, insure or maintain, and no drivers to hire or schedule around a red-eye. You can offer dependable airport transportation from day one, and it keeps up with you on a sold-out weekend as easily as on a quiet Tuesday.
What Your Guests Experience
Booked Before They Land
Every ride is reserved ahead of time and confirmed before pickup, so no one is left at the curb wondering who's coming.
Flights Tracked, Delays Handled
Drivers follow each flight and adjust for early arrivals and delays, without your staff having to make a call.
Curbside Pickup, Direct Contact
Guests are met at the curb and get their driver's direct phone number, so they always know where their ride is.
Private and Non-Stop
No shared vans and no extra stops. Each guest or party rides privately, straight to your entrance or their terminal.
What Your Hotel Gets
A transportation partner that fits the way your front desk already works.
Pre-Arranged Guest Rates
Agreed pricing for your guests, set up in advance, with no surge pricing, fuel surcharges or surprise fees.
Flexible Billing
Bill rides directly to your hotel, or let guests pay for their own ride at your pre-arranged rate. Many properties use both.
Easy Booking for Your Team
Your front desk can book online in a few minutes, or simply email or call our dispatch team with the guest's details.
One Dedicated Contact
A real person at Xpress who knows your property, answers your team's questions and handles anything out of the ordinary.
Room for Every Party
Sedans and SUVs for individual guests, plus vans, minibuses and coaches for families, wedding parties and conference groups.
Around-the-Clock Coverage
Red-eye departures and late-night arrivals are covered too. Our drivers are on the road 24 hours a day, every day of the year.
How a Hotel Partnership Works
Tell Us About Your Property
Share your location, the airports your guests use and roughly how many rides you need.
We Set Up Your Account
We agree on guest rates, pick your billing option and walk your team through booking.
Your Team Books, We Drive
Your front desk books online or contacts dispatch. We confirm the ride, track the flight and get your guest there on time.
Vehicles for Every Kind of Guest
We match the vehicle to the party, from a solo business traveler to a full wedding block.
Sedans & SUVs
Clean, comfortable rides with room for luggage, ideal for business travelers, couples and families heading to or from the airport.
Vans, Minibuses & Coaches
Vans for up to 14, minibuses for up to 28 and coaches for up to 52 for wedding parties, sports teams, tour groups and conference attendees.
Hosting VIP guests? Ask your dedicated contact about our black car service.
Where We Take Your Guests
Airports
LAX, Burbank, John Wayne, Long Beach, Ontario, San Bernardino and Palm Springs.
Cruise Ports
The Los Angeles (San Pedro) and Long Beach cruise terminals for guests sailing out. See our cruise port transportation.
Conventions & Events
Convention centers, stadiums and venues across Los Angeles, Orange County, the Inland Empire and the Palm Springs desert.
Attractions
Day trips to Disneyland, Universal Studios Hollywood and other Southern California favorites.
★★★★★“Extremely pleased with the service. Communication was excellent and driver arrived before the scheduled time and sent a text to let me know. I would highly recommend!”
Kristin Blay · Google Review
“With today’s crazy plane schedules that change at a drop of a hat, this company is beyond accommodating.”
Sandy Myers · Google Review“The staff are very experienced organized and very professional. Our driver Katrina was courteous and very prompt.”
Sonia Godinez · Google ReviewBecome a Hotel Partner
Tell us a little about your property and we'll reach out to talk through guest rates, billing and how your team would book. It costs nothing to start the conversation.
- Pre-arranged guest rates
- Direct billing or guest pay
- One dedicated contact
- 24/7 airport coverage
Hotel Transportation FAQs
How does a hotel airport transportation partnership work?
A hotel airport transportation partnership lets your hotel offer guests private rides to and from the airport without owning vehicles or employing drivers. With Xpress Shuttles, your front desk books each ride online or through our dispatch team, we confirm it before pickup, the driver tracks the guest's flight, and the ride is billed to your hotel or paid by the guest at your pre-arranged rate.
Should a hotel run its own airport shuttle or outsource it?
For many hotels, outsourcing makes more sense than running an in-house shuttle, which means buying and maintaining vans, carrying commercial auto insurance and scheduling drivers around every early flight. Partnering with Xpress Shuttles replaces that fixed overhead with rides booked as guests need them, in vehicles that scale from a single sedan to a 52-passenger coach.
How much does it cost a hotel to offer airport transportation?
With a transportation partner, your hotel carries no vehicle, insurance or driver payroll costs; you pay for the rides you book at rates agreed in advance, or guests pay for their own. Xpress Shuttles sets pre-arranged guest rates based on your location and the airports your guests use, with flat pricing and no surge pricing or fuel surcharges.
Are hotel airport shuttles free for guests?
Hotel airport shuttles are free at some properties and paid at others, depending on what the hotel chooses to include. Through Xpress Shuttles, a hotel can offer rides as a complimentary perk or package benefit billed directly to the hotel, or give guests a pre-arranged rate that they pay themselves when the ride is booked.
How do hotels bill guests for airport transportation?
Hotels typically either absorb the ride as a guest amenity or pass the cost on to the guest. Xpress Shuttles supports both: rides can be billed directly to your hotel, which can then add them to the guest's folio if it chooses, or guests can pay Xpress Shuttles directly at your pre-arranged rate when the ride is booked.
What's the difference between a hotel shuttle and a private car service?
A hotel shuttle is usually a shared van that runs on a set schedule and may stop at several hotels or terminals. A private car service like Xpress Shuttles sends a dedicated vehicle and driver for each guest or party, picks up curbside when that guest's flight lands and drives non-stop to your entrance, so no one waits for the next run or shares the ride with strangers.
What happens if a hotel guest's flight is delayed?
Xpress Shuttles drivers track every flight and adjust the pickup for delays and early arrivals, so guests are met at the curb when they actually land. Your front desk doesn't need to call anyone to reschedule, and each guest gets the driver's direct phone number, so they always know where their ride is.
Which airports does Xpress Shuttles serve for hotel guests?
Xpress Shuttles drives hotel guests to and from all seven major Southern California airports, 24 hours a day: LAX, Burbank (BUR), John Wayne (SNA), Long Beach (LGB), Ontario (ONT), San Bernardino (SBD) and Palm Springs (PSP). Guests can also book rides to the Los Angeles (San Pedro) and Long Beach cruise terminals, convention centers and attractions such as Disneyland.
Can Xpress Shuttles handle group, wedding and conference transportation for hotels?
Xpress Shuttles moves hotel groups in vans that seat up to 14, minibuses up to 28 and coaches up to 52 passengers. For weddings, conferences, sports teams and tour groups, your dedicated contact plans the schedule with your sales or events team, so airport arrivals, venue runs and departures stay coordinated from start to finish.
Are Xpress Shuttles drivers background-checked and insured?
Every Xpress Shuttles driver is one of our own exclusive, company-trained drivers, never a gig driver, and each is background-checked and fully insured. For a hotel, that means guests ride with vetted professionals, and the vehicles, maintenance and drivers are managed by Xpress Shuttles rather than your staff.
What should a hotel look for in an airport transportation provider?
Look for a provider with its own trained drivers instead of gig drivers, live flight tracking, one dedicated point of contact, clear flat-rate pricing and vehicles for both individual guests and groups. Xpress Shuttles is a family-owned Southern California car service that has driven travelers since 2006 and has more than 250 five-star reviews on Google and Yelp.
How does a hotel become an Xpress Shuttles partner?
A hotel becomes an Xpress Shuttles partner by completing the short inquiry form on this page with the property's location, the airports its guests use and typical ride volume. Our team then reaches out to agree on guest rates, set up billing and show your front desk how to book online or through dispatch. There's no cost to start the conversation.
Give Your Guests a Better Ride to the Airport
Family owned since 2006 and trusted by travelers across Southern California. Let's talk about what your guests need.